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How amg4d Handles Your Personal Information

When you open an account and make a deposit via Touch 'n Go eWallet, Boost, or GrabPay, you share information with us — and this page tells you exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionE-wallet transaction privacyCookie controlsYour data access rightsContact path for data requests

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DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to review, correct, or request deletion of the data we hold on your account, our support team handles those requests directly. Reach us through any of the channels below and reference your registered account email so we can locate your records quickly.

Live Chat Start a live chat session from your account dashboard. Our team can locate your account data and explain what records we hold on your profile.

Email Support Send a data access or deletion request to our support email. Include your registered account name and the specific data you are asking about.

Account Settings Some data preferences — including marketing communications and cookie consent — can be managed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage What You Share

Every piece of information you share with us — from your account registration details to your GrabPay or Boost transaction records — is handled under consistent internal controls. Here is how each area works in practice.

Account Security

Your account is protected by password hashing and OTP verification on login. We do not store your e-wallet PIN or banking credentials — those stay within the payment provider's own system.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences through the consent banner on your first visit.

Data Retention

Active account data is held while your account is open. If you close your account, transaction records are kept only for as long as required by the law applicable to your region.

Third-Party Sharing

We share data only with processors that handle your payments — such as the networks behind Touch 'n Go eWallet — and only the data fields those processors need. No data is sold or passed to advertisers.

What We Collect and Why It Matters

amg4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact details, and preferred payment method, whether that is Touch 'n Go eWallet, Boost, or GrabPay. Transaction records linked to your account wallet are retained to process withdrawals, verify account activity, and meet the obligations

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applicable in the regions where we operate. We also collect device and browser session data automatically — IP address, device type, and pages visited — to keep your account session secure and to improve how the platform performs on mobile. We do not sell your personal
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data to third parties. Data shared with payment processors, such as the networks behind Touch 'n Go eWallet and GrabPay, is limited to what those processors need to complete your transaction. You may request a copy of the data we hold on your account by contacting
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our support team. Retention periods vary by data type: active account data is held while your account remains open; transaction records are kept for the period required by applicable law. This policy applies to all account holders regardless of whether they access the platform from Shah
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Alam or anywhere else in Malaysia where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on amg4d

These are the questions we hear most often about how your data is handled. If your question is not covered here, reach out through live chat or email and we will walk you through the answer.

We collect your name, contact details, and the payment method you register — for example Touch 'n Go eWallet or Boost. Device and session data is also collected automatically when you log in.

Your GrabPay or Touch 'n Go eWallet details are shared only with the payment processor completing your transaction. We pass only the fields they need and nothing more.

Yes. Contact our support team via live chat or email with your registered account address. We will confirm what data we hold and provide it in a readable format.

Send a deletion request to our support email referencing your account. We will process it in line with applicable law — some transaction records may be retained for the legally required period.

Session cookies keep your login active; analytics cookies help us improve the platform. Non-essential cookies can be turned off from the consent banner or inside your account settings at any time.

Active profile data is removed when your account closes. Transaction records linked to your deposits and withdrawals are kept only as long as required by the law applicable in your region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFrangipani Dusk Slots InfoTerms & Conditions

How amg4d Handles Your Personal Information

How to Reach Us About Your Privacy

How We Protect and Manage What You Share

Account Security

Cookie Usage

Data Retention

Third-Party Sharing

Common Questions About Your Privacy on amg4d

01 What personal data does amg4d collect when I register?

02 Does amg4d share my e-wallet details with anyone?

03 Can I request a copy of the data you hold on my account?

04 How do I ask amg4d to delete my data?

05 How are cookies used and can I turn them off?

06 How long does amg4d keep my account information after I close my account?

Privacy Policy

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